About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF
Posted by alibongo89 (as ),
I took my father to A/E and the new Queen Elizabeth hospital as he had not passed urine in nearly 16 hours and was quite distressed. He was seen quite quickly by the nurse, however we were in a room with two doors and were constantly interrupted by other staff members who were not discussing my father nor anything relevant to him. He was subsequently put in a bed in one of the bays where he was left for over two hours without anyone coming to see him. He was very uncomfortable. Eventually I had to go and ask someone when he would be seen and explained again that he had not passed urine for nearly 18 hours. A doctor soon appeared, examined his stomach and inserted a catheter. I clarified with the doctor twice that he would be referred for follow up to the out-patient clinic however this was never done and we waited five weeks before it came to light that the referral was never done. Most unsatisfactory outcome and I am unhappy that a frail elderly man in his 80's was left over two hours having not passed urine for such a long length of time.