"My A and E experience"

About: Grantham & District Hospital / Accident and emergency

(as the patient),

I injured my finger that wouldn't stop bleeding and attended A&E at Grantham. The staff are excellent but the environment of a&e is a bit of a shock with not much seating in the waiting area, most broken. And the treatment rooms are ill equipped i feel. With the desk that I sat at being old and unhygienic. I understand that people are responsible for the damage but sometimes leaving areas like this isn't condusive to people caring about the way they behave.

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear Tilly,

I’m pleased that the treatment you had from the staff was good and this will be shared with the A&E team.

We are aware that we have some environmental issues in the department which we are addressing. Its helpful to have a patient perspective and observations to support us in our plans to improve the department.

Mandy Charles
Matron - Medical Services and A&E

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