"A big thank you"

About: Princess Royal University Hospital (Orpington)

I recently had a procedure carried out at The Alan Cumming Day Surgery Unit and I have nothing but praise to leave for this unit.

I was terrified but my fears were soon 'soothed' on admission.

Everything was carefully explained to me by all disciplines. All staff was friendly but most professional and I felt treated with dignity and respect by all I came into contact with, prior and after the procedure. One person "went the extra furlong' thank you for taking so much care of me and being so 'human'.

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Responses

Response from Princess Royal University Hospital

Thank you for acknowledging staff that of course play an extremely important role within the hospital when patients are nervous and require reassurance. I will feedback your comments.