"I couldn't have asked for better care"

About: Good Hope Hospital / General surgery

(as the patient),

I went for Endoscopy & Upper Gastrointestinal Colonoscopy. I didn't have to wait too long. Nurses were very warm and friendly, they explained where to go, what to and what would be happening. While having the endoscopy they talked to you explains what they were doing and what I was see on the screen. The doc and the nurses were very professional but you could have a laugh. Well taken care of in recovery ward, again very professional but happy and had a laugh with you. I couldn't have asked for better care.

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Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Steve, thank you very much for your kind comments. I will pass this onto the Endoscopy Team.

Kind regards

Margaret Mitchell

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