"Hearing test"

About: Chorley & South Ribble Hospital

I attended for a hearing test at Chorley hospital on Monday March 14th at 3,45 p.m.. I am low vision and very deaf and 84 years old. At the time I had a very sore ear.. I was seen within 5 minutes of my arrival and was treated with kindness and empathy. My hearing aid was adjusted to take care of the soreness and the staff member was competent and caring.

I left the hospital with the nice feeling that I had been very well cared for and would like to say a big thank you.

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to provide your feedback and to tell us of your experience when you attended for a hearing test. It was so pleasing to read your positive comments, which have been shared with the team concerned.

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