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very good

Story from nhs.uk

"very good"

About: Runnymede Hospital

I'm actually still in my room but I'm so touched and impressed by staff here, I'd like to share it with others.

during 2 days stay i couldn't say one unkind word about personnel looking after me. They were ever so kind to find me a correct phone charger as i was admitted on unexpectedly, lended hair dryer and arrange my pillows for me and bed and everything else! always smiling and welcoming, my partner was always offered cup of tea and could stay as long as needed.

I highly recommend this hospital to anyone. Free parking isn't too big but we always managed to find a space. Food menu is very simple but really nice lunches and dinner. Freeview on tv in the rooms which is quite nice.

One thing I'd like to comment on is wifi connection for patients isn't available. I'm not too bothered but networkccoverage isn't great in the hospital so wifi would help a lot

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Responses

Response from Runnymede Hospital 8 years ago
Runnymede Hospital

Submitted on 23/03/2016 at 08:45
Published on nhs.uk on 24/03/2016 at 01:31

Dear Kate,

We are delighted to hear that your experience of BMI The Runnymede Hospital was so positive and pleased that we met your expectations regarding your care and comfort. This will be passed onto all the staff involved.

We do apologise for the lack of wifi during your stay.

We unfortunately had a technical issue last week that has now been resolved.

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