"1 hr waiting time to book antenatal..."
About: Queen Charlotte's Hospital Queen Charlotte's Hospital London W12 0HS
Terrible service - i have spent at least 3 hours today being held in a queue. I am currently # 1 in the queue (3rd time I've called today, and currently on hold for 50 mins), which implies 1 of 2 things, 1) staff are spending a very long time dealing with one person's problem, or 2) they are short staffed and someone has taken a very long break.
The service is appalling - staff for antenatal clinics are rude and unhelpful. This alone is making me consider my choice of hospital. Really disappointed and incredibly frustrated.