"Broken cash machine"

About: Northern General Hospital

This is a wonderful modern hospital so why do management think that one cash point is adequate. When I eventually found it, big surprise no really, out of order

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for your comments which I will pass on to our Estates team for further comment.

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

The Land and Property Manager for the Trust has reported that the cash machine in the Huntsman entrance was out of action for several months due to building the new extension at the hospital.

The Royal Bank of Scotland closed its office at the Trust at the end of August 2015 but there is a free standing cash machine within the W H Smith shop at the Northern General Hospital which does not charge the user to dispense money. The cash machine in the Huntsman entrance is supplied and filled by Royal Bank of Scotland and not the Trust and is now fully operational.

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