"Expect more from this shiny new hospital"
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
Our first two visits to this department were great. Couldn't fault the staff.
The ward was a different story which is too long for this review.
Our third visit the nurse and HCA refused to get a doctor in an emergency situation and then not only neglected to verbally advise the doctor they also neglected to write critical information in medical notes.
Our fourth... its not over with yet but over 3 and a half hours later (after 3 hour wait for ambulance) we are yet to see a doctor and be properly assessed. I am nothing short of disgusted. 24 hour emergency care with no doctors? Really?