"Inhuman pain and lost of my notes"

About: The Royal London Hospital

I have delivered a baby at Whitchapel hospital in October 2015. Since then I have been waiting for the promised check up and consultation with an obstetrician but without success, although I have left several voice messages in the postnatal unit mailbox.

My placenta was attached to the uterus and was manually detached. The agony I have lived - I almost fainted from pain.

I am questioning what was the type of the placenta attachment? Increta placenta? Why on earth they didn't detached it in the theatre under anesthesia but just manually with the help of a nurse that was pushing strongly on my belly? Epidural wasn't working anymore and they knew it by the way I was screaming of pain while they were trying to push my uterus back while I was conscious!

Interesting is that my discharge papers don't contain a word about the placenta complication or about the type of the placenta attachment to the uterus. Why is this?

I would like to know.

They wrote that I lost 2.4 litres of blood. I know it's because of what happened but no details are mentioned. I would like to obtain details for my personal records in case I would like to have a second child and perhaps try to avoid this torture again. Nobody offered me psychological appointment to go over what happened again and I can tell you I think about it all the time!

I have been promised a check up and consultation back in the hospital. No one ever contacted me again about the terrible experience. Until today I cry when someone wants me to explain my birth. Ask who does the tongue tie cut in the postnatal unit. I am not ok and I need explanations.

Why they put in my discharge papers I don't need / want help I don't know if I am waiting for it since I came from the hospital back home. PALS tried to connect me with the midwifery team. A midwife called me to tell me they cant find my notes?!

Until today I have no response.

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Responses

Response from The Royal London Hospital

We are sad to read about your experience during labour and that you haven’t had a check-up since. This must be very worrying for you. Please accept our apologies for this.

We note that a complaint has been submitted through our PALS Team who have responded. Following this should you wish to discuss this further please do contact the PALS Team on 020 3594 2040 or by email pals@bartshealth.nhs.uk

Kind regards

Barts Health NHS Trust

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