"Most impressed."

About: West Middlesex University Hospital

I have been fortunate in that until today I have not had to visit an A and E department for very many years and was not looking forward to the experience because of the scare stories one hears.

Today I accompanied my husband to your hospital and I am pleased to say that I need not have worried.

The three members of staff I saw doctor, a London Ambulance Driver and another member of staff, were exceptional.

They were all knowledgeable,pleasant ,friendly and reassuring.

Please thank them for me.

The whole experience took less time than I expected.

Thank you.

Two queries

1) Why was the television screen behind the chairs..?

2) I thought the seatiing arrangement was rather strange

However neither of these posed a problem.

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