"childrens A&E"

I came into hospital and saw a nurse who felt a step in my daughters skull from an accident 3 weeks prior on which we attended a&e.

I saw a doctor at that point 3 weeks ago I was told it was fine to go home and give her calpol for the pain.

Tonight I was seen 7 hours after arriving with a suspected skull fracture due to what the nurse had said as she felt the step.

my daughter has been complaining of head pain and the lights are hurting her eyes, shes off her food and unsteady on her feet the doctor said the same thing tonight without any proper examination she still has a lump and a step in her skull.

I asked for a second opinion and was told I would have to do the waiting process all over again I wasn't happy with this attitude towards the situation. A member of staff just kept smirking as I was telling them I was going to the papers and to complain to the cqc.

I am going to take this further. I feel patients aren't getting the correct approach to how things should go and are basically been fobbed off.