Whilst taking five minutes, it is with a heavy heart that I have read such woefull reviews and criticism of a team trying their hardest to help others. Respect is a trait I feel has slowly dwindled in the NHS in which nurses etc are now met with contempt and high expectations.
Working at the new hospital it has been a culture shock for all involved and a learning curve as would be expected with the opening of any new establishment.
The "waiting area" was never intended as an area to house the frail and infirm, the homeless, the drunks, the relatives, those asleep acoss three chairs, those blocking walkways in porter chairs. Unfortunately people misuse the A&E and this has a knock on effect to the waiting time and response to those in dire need of emergency care. If you're well enough to walk in from the street, chances are you're not meant to be here.
It's so demoralising reading such hurtful comments about an understaffed, underpaid and under-appreciated workforce whom are trying their best to help someones family whilst they are away from their own.
I love my job, I love helping people get better, do things for them that they are too ill to do for themselves or advocate when things go wrong. Medicine is unpredictable, and illness has no regard for timetable or schedule.
"Unfair Reviews"
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
Posted by Annononon (as ),
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