"Maternity care"

About: Conquest Hospital

I had been in labour for 12 hours and rung the hospital to ask to come in, as i was not screaming they said that i couldnt be that far along which i was. I rang again 2 hrs later with the midwife stating i would be sent home. When i arrived i was in visible labour and was made to wait in relatives room. I was then moved to bed for examination where the same midwife because i was not screaming the place down said i would be sent home. I was 8cm dilated! the consultant was very good though. I was then left in a room for ages without anyone checking on me, once in labour I couldnt fault the midwifes. However, i then had to stay in three days, my bedding was never changed even though blood all over it. I took it off and put it on floor was not collected for a day and ended up getting replacements myself out of cupboard. Food is terrible avoid at all costs. nurses incredibly pushy over breastfeeding.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Conquest Hospital

We're very concerned to read your feedback about maternity services at the Conquest Hospital and we would like the opportunity to look into what happened in more detail, so that we can take appropriate action.

To enable us to do this, we would require further informaton, and would therefore be grateful, if you could make contact with us at your earliest convenience.

If you would like to do so, please contact our Patient Advice & Liaison Service (PALS) on 01424 758090 or by email at: esh-tr.PALSH@nhs.net.

PALS are a confidential service for patients and their families when they have concerns or issues about any aspect of the services we provide.

They will be able to liaise with Trust staff and arrange for you to speak with the Head of Midwifery who is keen to speak to you.

In the meantime, we have shared your posting with relevant staff to act upon.

We sincerely apologise that your expereince was poor and we hope that you feel able to contact us so that we can throughly investigate what happened and address the issues you raise.

  • {{helpful}} of {{total()}} people think this response is helpful