"I Doubt You Would Receive Better Care Anywhere..."

I attended POSSH for a total knee replacement. I chose this hospital from a list offered me and, having read a few reviews, felt it was for me.

Let me tell you, it was one of the best decisions I have ever made. This hospital is excellent in every way.

The building itself is very welcoming with a lovely reception area. It exudes calm and efficiency and is very clean and well-maintained.

My private room was spacious and well equipped with seating for guests and a TV. The rooms have en suite facilities, which is really nice as you have privacy throughout. The food is excellent, too, with a menu to choose from each day and meals personally served by the chef. I was very nervous about the operation having never been in hospital before but every step of the way I was informed of what was happening and involved in the whole process. Before the operation I was visited by the consultant as well as the anaesthetist and both spent time with explaining what was to happen and making sure all my questions were answered. They were both so calm and reassuring and professional that you could not help but be reassured.

In addition, the nursing staff were exceptional; they gave their time and expertise willingly and made the stay into something that can be remembered fondly in the future and I am sure that cannot be said of many hospital stays.

Though fearful of the general anaesthetic, I was supported through the pre-operation procedures and before I knew it, I was waking up back in my room.

The operation went very smoothly and the speed and ease of my recovery has been so much more than I had hoped for. I am now back at work and my knee is so much better and I only have a small amount of discomfort now and good flexibility.

In addition, the scar is really not very noticeable at all.

I cannot praise the staff of this hospital enough and I would – and do – recommend it very highly to everyone. Thank you so much for everything POSSH.

Story from NHS Choices

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