"Excellent in every way"

About: Moorfields Eye Hospital (City Road)

I attended at A&E with a suspected detached retina. I was incredibly stressed and worried before being seen. The wait was amazingly short, well under an hour from entering the building (a bit after 830am) to seeing the doctor (and in that time I had already seen a triage nurse and an opthalmic nurse, who were both great).

The doctor was brilliant - took loads of time and trouble to explain my situation and to answer my many questions about future risks and treatment. Excellent, caring, quick and utterly world class service. We are so lucky to have the NHS.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Moorfields Eye Hospital (City Road)

Thank you very much for taking the time to leave your impressions. You have captured I think the best aspects of what we try to provide at Moorfields and I know the team will be encouraged by your comments, which I have passed on. Thank you again.