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Parking or the lack of it

Posted By Tired person

"Parking or the lack of it"

About: Queen Elizabeth University Hospital Glasgow

(as a friend),

Taking a 93 year old man to visit his wife made it necessary for us to go by car. Visiting in almost all wards starts at 1. 30 according to a staff member, yet at 1. 33 there was not a single space. Half an hour later having circled round and round all levels I had to get the old man out while my husband took the car out of the grounds to find a street to park in. This is not good particularly for visitors who are anxious about a relative or friend and could do without this additional stress..

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 8 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 30/03/2016 at 15:49
Published on Care Opinion at 16:54

Dear Tired person

Thank you very much for taking the time to post on Patient Opinion. I fully appreciate your frustration at not being able to park at the Queen Elizabeth University Hospital recently. It is not acceptable that our patients and visitors are not able to find a parking space and I am sorry that your husband had to go off site to park. I agree that this adds to any anxiety and stress that our patients and visitors may already be experiencing due to visiting the hospital.

We are aware of the issues around parking at the Queen Elizabeth University Hospital for our patients and visitors. I will be passing your post on to our colleagues in Facilities to make them aware of your recent experience.

Best wishes

Lisa

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