"Superb service"

I was called back to the breast clinic after a mammogram.

Being called back is always a worry despite the reassurance in the 'call back' letter.

From the outset I was treated with kindness and compassion.

The magnified mammogram .....brilliant explanations of what would happen and when.

The ultrasound scan - my concerns and worries were listenened to.

Then further information from another member of staff who really got a grilling from me. I bombarded them with questions.....all answered in a very professional(but kind) manner.

I was told I needed a biopsy. I needed time to think about this and it was given.

I was told that my situation would be discussed by the multidisciplinary team, that the Breast Care Nurse would get in touch to give me information.

This happened promptly and I opted for a vacuum assisted biopsy.

This was done on 14:3:16.

The staff took excellent care of me.

Gave me written and verbal advice and information.

I could not have had better care if I had been Royalty.

Many thanks to all the team......and to the Chief Executive of the trust.....you should be very very proud of the work these people do.