"Terrible"

First of all this is not a free service We the public pay for this through national insurance contributions and we pay a lot! secondly my husband was not listened to here at all, and treated as if he was an fool, spoke over, interrupted as he tried to explain dreadful!

he did not have a temperature but had serious infection this was left, he was left with no treatment and ended up in surgery that evening with consultants very appalled.

sub standard and requires investigation