"I cant fault anything really, ..."

About: Glenfield Hospital

(as the patient),

What I liked

I cant fault anything really, all members of staff were very kind and understanding in spite of being very busy,everywhere was very clean and tidy,i was very much at ease by the time i reached the operating theatre and i would say this was due to the nice relaxed and friendly attitude of the staff who cared for me both before and after my 'op'. Well done to them all, they do a brilliant job.

What could be improved

I wonder why so many leaflets have to be given out,i found i was reading several seperate leaflets for stockings,anti bacterial soap etc; perhaps these general things could be condensed into one pamphlet thus saving paper and money? just a thought.

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Responses

Response from Glenfield Hospital

Thank you for taking the time to leave your comments about your experience at Glenfield Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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