About: Kent & Canterbury Hospital Kent & Canterbury Hospital Canterbury CT1 3NG
Posted by susanna
This review concerns outpatients. I was referred to Neurology in July last year. I booked the appointment on line and attended on 6th November. I even checked that the appointment was still valid the week before and cancelled work to be there
On arrival at the hospital I was told by reception that my appointment had been cancelled and that someone had contacted me. I was also told by reception that I should wait for the hospital to contact me about a new date.
When I got home I dialled 1471 and did have an unknown call which had been made after I left.
I waited and waited for a new appointment and finally phoned the outpatients line and was told it had been recorded as a did not attend and I was discharged. After a 7 month wait for the appointment I was so upset as this is a complete lie
Not impressed is all I can say and I still have my problem with pain and burning pins and needles in the hand with now no way of resolving it.