"A&E Visit & subsequent operation on Friday..."
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
My son arrived at A&E after his GP advised us to go straight there as he needed an urgent operation.
We waited at a very busy A&E for an hour and then when we went through, we immediately were met by the surgeon and anaesthetist, and within half an hour my son was prepped for surgery.
Not only were the staff on the ball every step of the way but the way they sympathetically dealt with my son, answering his questions and reassuring us was so heartening.
Post surgery there was a bed ready for him in the Padua Ward where they were expecting my husband and I while our son was in surgery.
All staff were so pleasant and friendly and we felt very much cared for.
We feel very lucky to have had such wonderful service.
Thank you very much.