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"Trafford Urgent care is a fantastic service"

About: Trafford General Hospital

Having suffered with extreme pain over the weekend this was the only place I could be seen quickly on a Monday morning. My GP had no appointments and I did not want to go to Wythenshawe A&E as I did not feel my problem was an "accident or an emergency".

I was offered the very best and thorough care. I needed an Xray, my GP would not have been able to see the whole picture promptly even if I had been able to get an appointment.

With the stronger pain relief prescribed at Trafford and the reassurance that I do not have an underlying problem I will return to work tomorrow.

The Trafford team there diagnosed viral arthritis last year and referred me on, something my GP had failed to do despite 2 visits.

They sorted me out on that occasion and have done it again this time. This is a fantastic resource that should be supported.

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Responses

Response from Patient Experience Lead, Manchester University NHS Foundation Trust 8 years ago
Manchester University NHS Foundation Trust
Submitted on 15/03/2016 at 13:14
Published on Care Opinion at 15:20


Thank you for taking the time to post your kind comments regarding your experience at the Walk-in-Centre in Trafford on NHS Choices/ Patient Opinion website.

We were very pleased that you receive care and treatment for your pain and that you were treated with care and compassion. It is always great to be able to share positive feedback, which reflects the hard work and dedication of our staff.

We can assure you that we have passed on your comments to the Lead Nurse at Trafford General Hospital so that it can be shared with the wider team.

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