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"Good ambulance staff"

About: Scottish Ambulance Service

(as a relative),

We called the ambulance earlier this week as my husband had a heavy cold that proved to be pneumonia and, as we found later, sepsis. The 2 staff on the ambulance were calming and reassuring not to mention knowledgeable. Thank you very much! You have been a real help.

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Responses

Response from Martin Esposito, Consultant Paramedic - Major Trauma, Clinical Directorate, Scottish Ambulance Service 8 years ago
Martin Esposito
Consultant Paramedic - Major Trauma, Clinical Directorate,
Scottish Ambulance Service
Submitted on 16/03/2016 at 08:24
Published on Care Opinion at 10:59


picture of Martin Esposito

Dear Cairo976

Having your husband develop pneumonia and then sepsis from what initially appeared to be a heavy cold must have been extremely frightening for you both. I was really pleased to hear about the calming, reassuring and knowledgeable care that was provided by our staff.

Sepsis is a life threatening condition and we, along with our other NHS partners, are working hard to improve how we identify and manage Sepsis. In fact, it is currently one of our key clinical priorities. Therefore it is always reassuring to hear of cases such as this.

Please pass on my best wishes to your husband and thank you so much for sharing this story.

Take care

Martin.

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