"Visit to x ray department for heart x ray"
Spent nearly an hour waiting only to find out that the form we took had not been signed by an authorized member of staff from the North Brink Surgery.
Eventually had to wake my mum up to go through to the x-ray area. Half way through she needed the toilet and the toilet area provided was far from suitable for an elderly person with mobility problems. Basic height toilet and no grab rails. Very poor facilities.