"Amazing staff and care of Gyne Department"

About: Burnley General Hospital

I would just like to say I came to Burnley General Gyne unit for my vaginal hysterectomy on Friday 4th March 2016, despite the heavy snow everything went ahead . I only had to wait 6 weeks for my appointment . I was under the care of two amazing consultants. I cannot thank both these consultants enough on the care I received and the treatment I had. From start to finish it was a fantastic experience , all staff lovely and caring , excellent facilities and extremely clean . The pain after the operation was Nil and no sickness . The recovery process extremely easy compared to what people told me to expect . I was discharged on Sunday morning after 2 night stay in hospital and medication free by the Monday . Everything was explained every step of the way . I've been lucky enough in my life to experience private health care in the past but this NHS care was second to none . To all the consultants and all the members of staff I met , thank you for everything you did , I'm forever thank you for giving me my life back. I can't Thankyou all enough . Vanessa Royle - Baskerville aged 43

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Response from Burnley General Hospital

Many thanks for your feedback regarding your recent surgery in the Gynaecology Unit at Burnley General Hospital, and thank you for taking the time to do so.

It is lovely to receive such positive feedback and I am really pleased that you were happy with the treatment and care you received during your admission.

I will ensure your comments are brought to the attention of the staff who will be delighted to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear further about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk.

Many thanks again for commenting, and best wishes.

Melissa Almond, Patient Experience Facilitator

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