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Surgical assessment unit

Story from nhs.uk

"Surgical assessment unit"

About: The Great Western Hospital

I suffer with chrohns desease and Was sent to surgical assessment unit by my doctor for stomach swelling and pain after being seen by doctor was giving a bed in the unit and nurses were tremendous especially the night staff having tubes put in horrible places the two nurses were so good helpful and understanding making sure I was OK while I was there doctors could communicate with patients abit better explain what is going on only found out from nurse I had a intestinal blockage but can't fault them nurses many thanks for taking care of me

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Responses

Response from The Great Western Hospital 8 years ago
The Great Western Hospital

Submitted on 14/03/2016 at 16:46
Published on nhs.uk on 15/03/2016 at 01:30

Thank you for taking the time to tell us about your experience.

We are delighted to hear your positive feedback on the care and treatment you received from our staff.

We will share your comments with the surgical assessment team who will very much appreciate that you took the time to get in touch. I was sorry to read that you feel the doctors could communicate better, if you would like us to look into this further, please contact our Patient Advice and Liaison Service by emailing pals.team@gwh.nhs.uk or calling 01793 604031.

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