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"lost baby"

About: Good Hope Hospital

took my daughter in law to the good hope at 1.30am she was found on floor in a pool of blood rushed her to peel hospital who told me to rush her to good hope with a letter.she was kept in a waiting room with the public for nearly 4 hours sitting on ordinary chair not a bed even though she was weak through loss of blood doctor eventually seen her after 3 and a half hour wait took a blood sample said it was ok and sent her home in a bad state and said come back on tuesday for a scan .she had just lost a child for gods sake this hospital has no compassion or care what so ever treatment was disgusting nurse,s were chatting for at least ten minutes at a time one said will do your heart rate in ten minutes come back in one and a half hours seen her talking and laughing with other nurse,s on and off 4 times should be called no hope hospital

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Responses

Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust 8 years ago
Margaret Mitchell
Deputy head for patient services,
Heart Of England NHS Foundation Trust
Submitted on 22/03/2016 at 09:41
Published on Care Opinion at 11:35


Dear Anonymous,

I was saddened to read your response, in order for us to look into this further for your daughter I would be grateful if you could contact our Patient Services Department on 0121 424 0808 or by email on bhs_tr.Complaints-ConcernsandCompliments@nhs.net

Kind regards

Margaret Mitchell

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