"Concerns about rude consultant"

About: St James's University Hospital / Endocrinology

(as the patient),

I had an appointment with the endocrine team. And I left in tears. I felt like I was an hindrance to them. I was also accursed of not taking my medication even though my GP has stated they do not do my medication in the dosage that was prescribed from the endocrine team.

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Responses

Response from Leeds Teaching Hospitals

Dear Anonymous_3

Thank you for taking the time to write to us.

I am very sorry to read that you had such a distressing time whilst in our care; the level of service that you have described is not what we wish to offer.

Unfortunately without any demographic information we are unable to investigate this matter, therefore I would ask that you contact the Trusts Patient Advise and Liaison Service (PALS) on 0113 206 6261 or alternatively email patientexperience.leedsth@nhs.net

With kind regards

Rosie

Senior Nurse

Patient Experience