"Such a fantastic experience."

My whole experience at eye casualty was near perfect. The telephone advice in the morning was kind, helpful and patient. On arrival I was told to expect a 3-4 hour wait which I'd been warned about on the phone. I was triaged in under an hour. The triage nurse (?) was lovely and so accommodating of my 11 month old baby.

I was offered a peaceful area to breastfeed which was so helpful (though no implication that I couldn't feed wherever, just a kind offer).

As there were no emergencies it seemed like I may have been prioritised, as were children who were waiting.

The resolution to my eye problem was complete and through and I saw two doctors who were clear, calm and really kind.

Home within 2 hours with follow up in 3 days.

Amazing. Thank you