"Such a fantastic experience."
About: King Edward Vii Hospital (Windsor) King Edward Vii Hospital (Windsor) Windsor SL4 3DP
Posted by Claire Brown
My whole experience at eye casualty was near perfect. The telephone advice in the morning was kind, helpful and patient. On arrival I was told to expect a 3-4 hour wait which I'd been warned about on the phone. I was triaged in under an hour. The triage nurse (?) was lovely and so accommodating of my 11 month old baby.
I was offered a peaceful area to breastfeed which was so helpful (though no implication that I couldn't feed wherever, just a kind offer).
As there were no emergencies it seemed like I may have been prioritised, as were children who were waiting.
The resolution to my eye problem was complete and through and I saw two doctors who were clear, calm and really kind.
Home within 2 hours with follow up in 3 days.
Amazing. Thank you