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Care Opinion

Patient Care

Posted By Wee flossy

"Patient Care"

About: University Hospital Wishaw / General Medicine (Wards 5 & 8)

(as the patient),

I have been getting Venesections at Wishaw General Hospital.

The care and attention that all the nurses in the Medical Day Care Unit provide is outstanding. The unit is always busy and the nurses are run off there feet but they always make sure that you feel at ease and get 100% care and attention.

I was terrified when I first went and the nurses made such a difference in making me feel safe and comfortable.

The service that they deliver is 2nd to none.

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Responses

Response from Margaret Kelly, Service Manager, Haematology and Cancer Services, University Hospital Monklands, NHS Lanarkshire 8 years ago
Margaret Kelly
Service Manager, Haematology and Cancer Services, University Hospital Monklands,
NHS Lanarkshire

Submitted on 14/03/2016 at 12:46
Published on Care Opinion at 13:30

picture of Margaret Kelly

Dear Wee Flossy

Thank you for taking the time to let us know about the care you have received in the Medical Day Care Unit at Wishaw General Hospital. I am pleased to hear that you feel the care and attention is outstanding and 2nd to none – we feel it is important that that you feel at ease, comfortable and safe while having your venesections carried out.

I will be delighted to pass on your grateful thanks to all the staff involved in your care.

Many thanks again for taking the time to let us know.

Warmest regards

Margaret

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