"Can't book an appointment -Xray Department-no..."

About: Whipps Cross University Hospital

I have been given the telephone number for the X-ray department at Whipps Cross Hospital to book a hysterosalpingogram, after my appointment with Chingway E4 (gynecology department NHS). Their advice is to ring this X-ray department lots and I may get through eventually and then I may get an appointment within 3 months!

After trying to get pregnant for more than 2 years, and having various tests, the next test is this xray of fallopian tubes, uterus and womb, it is a sensitive and stressful time and now I have to wait 3 months for an x-ray - if I can get through to Whipps Cross in the first place

I have been calling the Xray department for 3 days, 30 calls a day and the telephone line calls then just goes through to a full voicemail box.

This is unacceptable that I can’t even book an appointment and have to spend all my time between two jobs to sort this out then potentially wait a further 3 months for an appointment.

A very stressful time and I hope through this posted review someone will help.

Also this review page is terrible, as soon as I leave the page its deletes my review and I have to start again.

I haven’t visited the hospital yet…but I have to fill in this part.

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Response from Whipps Cross University Hospital

We are very sorry that you have had difficulties getting through to the Xray Department and apologise for this. The team have asked that you contact them on 020 8535 6500 and select option 2 for CT and Fluoro so that they can help you immediately with your appointment. There have been recent changes to their contact numbers so it would be useful to find out which number you were trying so that we are able to make sure that this is updated.

Kind regards

Barts Health NHS Trust

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