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staff at clinic j

Posted By kimmy22

"staff at clinic j"

About: New Victoria Hospital (Glasgow)

(as the patient),

I was at my first maternal appointment, to have my bloods and urine took, and basically told the steps of pregnancy and care of which I will receive, the midwife I had was lovely, she had to ask questions that are personal, about past experiences etc, but let me tell you, the staff here couldn't have been more helpful and pleasant. Much appreciated.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 8 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 17/03/2016 at 15:22
Published on Care Opinion at 15:40

Dear Kimmy22

I am pleased to hear that your first maternal appointment at the New Victoria Hospital was such a positive one. I will ensure your kind words are passed on to the staff.

I would like to wish you the very best of luck with the remainder of your pregnancy.

Best wishes

Lisa

Patient Experience, Public Involvement

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