"I was on an eau ward with 2 elderly ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

Anything else?

I was on an eau ward with 2 elderly people who became violent and abusive to staff and other patients. At change of shift commode's went un emptied and urine was left under a bed for several hours. Communication between the ward and pharmacy was v poor.

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Responses

Response from Princess Alexandra Hospital

Thank you for providing feedback about your recent admission. We are sorry that certain aspects of your care caused you concern. If you would like us to investigate this matter further please contact our Customer Services Department.

Email: complaints@pah.nhs.uk

Tel: 01279 827084

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