"Complaints procedures"

About: Colchester General Hospital

The hospital sent me a summary of minutes of a meeting I attended regarding a complaint I made. Well all I can say is, that this summary is an "excellent " white wash of what was said.

Well having previously worked in hospitals, I do know they can be very economical with the truth. So I made a audio recording of the entire meeting, when reading the hospital 's summary and then listening to my audio copy, you will notice the difference.

I have caught the hospital "with it's trousers down",

I have informed the hospital of this audio recording, they have yet to respond,

I wonder why?

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Responses

Response from Colchester General Hospital

I am sorry to read your comments.

If you would like to discuss this matter further, then please do not hesitate to contact me.

Kind regards

Tammy Diles

Head of Patient Experience

07785588620

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