"It feels personal"

I've been given wrong numbers for out of hours, even when I eventually found right number they failed to ring me back as promised. I feel that I have been lied to in my face, been told I'm on psychology waiting list for two years now (from 2014 currently 2016) and now been vaguely told I'm not on. I'm constantly messed around with. The treatment approach supposed for PPD (post partum depression) is psychotherapy, check any research and yet, I'm yet to receive any such treatment apart from medication, which is not supposed to be the means of treatment on a long term bases. Call me paranoid but it does feel a bit like something personal is going on here, quite discriminating.