"Today's visit"

About: Stepping Hill Hospital

Apart from the fact that my appointment letter sent me to outpatient b! Everything went very smoothly and efficiently. Staff were reassuring and helpful ever concious that we patients were in an unfamiliar environment and probably anxious.

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Responses

Response from Stepping Hill Hospital

Thank you for your comments which I have shared with the appropriate teams.

I am sorry that you were directed to the wrong department and the teams are reviewing the letters to ensure that they provide the correct details.

Kind regards

Patient Experience Manager

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