"Total knee replacement surgery"

About: Leicester General Hospital

The orthopaedic theatre waiting area was not a good experience, the chairs were uncomfortable and the room too hot. The staff however made up for this, they were caring and respectful. I would recommend that a hospital manager experiences nearly 6 hours sat in the tiny waiting room, if they did I feel there would be some changes.

The theatre experience was fine, everything was fully explained and I was made to feel the most important person there. Again the staff were wonderful.

Following surgery I was admitted to Ward 19, the staff were wonderful, they were supportive and listened to concerns. You could not have wanted better staff.

Thank you to everyone.

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Responses

Response from Leicester General Hospital

Dear Marina, thank you for taking the time to review the service you received at Leicester General Hospital.

Your comments and thanks will be passed onto all the relevant individuals, teams and departments.

Fully appreciating your comments about the 'waiting area and chairs' we are glad that your theatre experience and our staff was of a high level.

Best wishes for your future recuperation.

Kind regards, Communications Team, Leicester's Hospitals.

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