"Excellent"

About: Purley War Memorial Hospital

I came for a blood test and only had to wait 10 minutes. There were 3 vampires who were very cheerful and helpful.

Im very anxious about having this procedure but the staff were very reasurring and so kind to me. I explained i have fainted in the past so the nurse suggested i lay down. the nurse talked me through the procedure and even got me to imagine i was on a hot sunny beach. I can honestly say i didnt feel a thing and this was the best experience i have ever had.

I would highly recommend the staff at Purley and should i need more tests i would feel happy to return.

Thank you for improving your services this year.

Story from NHS Choices

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Responses

Response from Purley War Memorial Hospital

Dear Anonymous,

Thank you for letting us know about your experience with our phlebotomy team at Purley. We're really pleased that you received good care from our staff and that they were able to reassure you and make your experience a positive one. We will pass on your comments to the team and we hope that your health continues to improve.

Yours sincerely,

Croydon Health Services NHS Trust

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