"Rude Receptionist at the Sexual Health Clinic"
Posted by Anonymous
Having moved into Portsmouth I was recommended by a friend who is a nurse to use the Sexual Health Clinic at St Mary's for contraception and smear tests.
Before I even opened my mouth, the receptionist said "We're busy. Go to your GP." - I was actually quite stunned! I politely explained that I hadn't yet registered with a GP and needed contraception as I had ran out of pills and was recommended by my friend who is a nurse, to which the receptionist rudely repeated themselves in a condescending tone. The receptionist then said "We no longer do contraception." - I have no idea if this is even true or they were trying to get rid of me?!
For anyone like me who suffers from anxiety, this was a very upsetting way to be spoken to when you're already feeling quite nervous. I understand staff are stretched and under pressure but being polite doesn't take much!