"Scary"

About: Royal Oldham Hospital

After hearing all the recent bad press before my planned c section I was terrified!

However theatre staff was amazing and very reassuring.

However when I got back to my single room after having my first baby, I felt very isolated and scared.

Didn't have staff visiting often I they was telling me how short staffed they was (not reassuring at all)

Also when I had to buzz so someone could pass me my crying newborn (as I didn't have use of my legs at this point due to spinal) or pain relief.

The midwife would come in within a few minutes and cancel my buzzer and tell me they'd be back in a few moments... I waited over 2 hours at one point! I was in tears as I was in so much pain with no pain relief and a hungry newborn. In the end I learnt to adapt and had to grab my baby by her baby grow and heave her up... Not safe!

Seriously understaffed.

I am expecting my second baby and 100% would never consider returning to oldham hospital again. Scary..

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Responses

Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.

If you require any further assistance then please do not hesitate to contact our Patient Advice and Liaison Service on 0161 604 5897 or alternatively email Pals@pat.nhs.uk.

Regards

The Pennine Acute NHS Trust

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