"Well led"

My Mum has been in the amount 7 weeks. Ward 4 is quiet but patients don't get a lot of attention. Ward 1 we found a bit scary at first but the care is excellent. They really helped her get better and know what they are about. There are daily activities and a nice garden. Rooms are sparse but clean.

Story from NHS Choices

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Responses

Response from The Mount

Thank you for sharing your feedback with us.

All of the staff work very hard to provide good care for all that use our services and I’m really pleased you found staff at the Mount so helpful. I will pass on your positive comments to all the staff concerned.

Thank you once again for sharing your experience with us.

Kind regards

Clare Blackburn

PALS, Complaints & Claims Manager

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