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nail surgery was fantastic

Posted By gilco

"nail surgery was fantastic"

About: Ayrshire & Arran Community Services / Podiatry

(as the patient),

I had my nail removed. Fantastic care, can't thank the Podiatrist Rhona and assistant Moira enough. I was extremely nervous but they were very reassuring, calm and professional and made the whole experience positive. Thanks again.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 29/03/2016 at 17:59
Published on Care Opinion on 30/03/2016 at 09:54

picture of Eunice Goodwin

Dear gilco,

This is lovely feedback. The Podiatry team (Rhona and Moira in particular) were delighted with your comments, thank you for taking the time to let us know but this positive experience. It may also help other to be reassured too, so that can't be bad.

Take care,

Eunice

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Response from Rhona Allardice, Service Lead, Podiatry, NHS Ayrshire and Arran 8 years ago
Rhona Allardice
Service Lead, Podiatry,
NHS Ayrshire and Arran

Podiatry Lead with a special remit for the Enablement Service

Submitted on 30/03/2016 at 10:14
Published on Care Opinion at 10:34

How lovely; thank you for taking the time to share your experience with others which is very much appreciated.

kind regards

Rhona

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