"Left in cold for five hours"
Posted by JoJoGables (as ),
She was admitted following a stroke which had affected her vision. During her stay they could not provide her with the diet she needed as she is diabetic and the food and drink was not appropriate. She experienced severe diahorea and when we provided food that she could eat it went missing within 24 hours. She then suffered 24 hours starvation, and she always hungry which did not assist her recovery.
On another occasion she was taken, from Lewin Rehab, to the eye clinic where she had an appointment but was not seen at the the booked time and was left by an external entrance door wearing light clothing for 5 hours (unseen). She was rescued when the ward phoned to find out where she was and they were told that she was not booked in. I was present when the appointment was made and heard the receptionist tell her she would have to wait 2 hours. When she returned to the ward she was extremely cold and I fear close to hyperthermia. The ward did not check her temperature and she was left to warm up best she could by her wearing dressing gown in bed. She was not offered a hot drink nor a hot water bottle and her temperature was not checked although she told the nurses that she was bitterly cold. She felt ill for the next few days. It did not help that the ward was cold and drafty and her bed was by a drafty window.
When she was discharged 4 weeks after admission she was not seen by a doctor to discuss her new medication, nor given a discharge letter, nor told of what follow-up procedures would be in place or what she had to do, ie contact her own doctor.