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Childrens A&E

Story from nhs.uk

"Childrens A&E"

About: Royal Derby Hospital

I took my daughter to A&E after trapping her hand in a fire door at school and being in a lot of pain. We were in , x-rayed and out within an hour. All the staff were respectful and worked with a smile on their face. They spoke directly with my daughter reducing her anxiety and ensured we were both informed fully. I can-not fault the care we received and we are extremely grateful. Thank you again

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Responses

Response from Royal Derby Hospital 8 years ago
Royal Derby Hospital

Submitted on 07/03/2016 at 11:36
Published on nhs.uk on 08/03/2016 at 01:33

It was very kind of you to take the time to write into the hospital.

I am very pleased to hear that you both have had a positive experience of our services.

I will forward your kind words to the manager of the emergency department to cascade to their staff.

I hope your daughter is feeling better and recovering well.

Patient Advice and Liaison Service (PALS)

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