About: Lister Hospital Lister Hospital Stevenage SG1 4AB
My 19 month old daughter became unwell and we were advised to attend A+E at Lister. Initially, when we were at the first reception point in the main A+E, the receptionist was incredibly rude and made a comment about how many times my daughter had been at A+E. She's only been three times and all of these times were needed, we're not people who like going to hospital! I shouldn't have to justify myself regarding my child's health.
However, when we went into the childrens A+E, the staff couldn't have been more helpful and supportive. I don't agree with the 12.5hr shifts though, this needs changing clearly! My daughter was dealt with and we were discharged with 1.5 hours. Wonderful.