This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Disgusting"

About: Royal Sussex County Hospital

Refered here with my 6 week pregnant wife from our local gp after we found out she was bleeding. Waited over three hours to be seen by a doctor. Staff unresponsive and seem angry when you ask questions about the progress of our visit.

EPU staff are incapable of showing any emotion other than anger towards people asking simple questions. we kept getting told they are handing over theres nothing i can do please be patient and sit down. How long do you need? Ive been here 2 hours waiting for a handover.

So layed back and a unconcerned with peoples feelings. This is our first potential child and they just dont give a damn.

emotional trauma caused by this visit,

Absolutely disgusted.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Sussex County Hospital 8 years ago
Royal Sussex County Hospital
Submitted on 14/03/2016 at 17:11
Published on nhs.uk on 15/03/2016 at 01:30


Thank you for sharing your very poor experience with us. I am so sorry that you and your wife had such an experience, this falls far below the care I would expect from staff at such a difficult time. Please do contact me or PALS on 01273 523284 or 664588 if you would like to discuss this further.

Best wishes

Caroline Davies

Deputy Chief Nurse

caroline.davies@bsuh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k