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Asking for help after being referred by my doctor.

Posted By John-M

"Asking for help after being referred by my doctor."

About: Inclusion Matters Wirral

(as the patient),

I rang inclusion matters a number of times to be told by an automated voice "The extension does not answer ring again later " and that was it, no chance to leave a message or any sign of a human voice...nothing. It sure is a 'Gateway' all be it a closed one.

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Responses

Response from Robert Waugh, Manager, Inclusion Matters 8 years ago
Robert Waugh
Manager,
Inclusion Matters

Submitted on 05/03/2016 at 07:37
Published on Care Opinion at 16:54

Dear John M,

I am sorry you were unable to get through to us. I have had the line checked and it is working now and going through to staff.

I can only apologise for your earlier problems and ask you to try again when we open on Monday. The number to use for Inclusion Matters Wirral is 0151 6491859.

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