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Excellent visit to the Gynaecological clinic today

Story from nhs.uk

"Excellent visit to the Gynaecological clinic today"

About: Chester Le Street Hospital

I would highly recommend choosing Chester le Street hospital as my experience today was excellent.

Every member of staff I met was so pleasant and reassuring.

Everything was explained to me carefully, and procedures were carried out in a very dignified but good humoured manner.

My appointment began at exactly the time I was given and although I moved between areas of the hospital for different consultations and procedures waiting time was minimal.

If all NHS establishments were like Chester le Street there would be no criticism.

Thank you.

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Responses

Response from Chester Le Street Hospital 8 years ago
Chester Le Street Hospital

Submitted on 04/03/2016 at 12:34
Published on nhs.uk on 05/03/2016 at 01:30

Dear Katharine

Thank you for providing feedback on your recent visit to Chester le Street Hospital and in particular the Gynaecology clinic.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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